Compliance & Privacy Hub
Your privacy and security are our top priorities. Here you can manage your data, review all of our policies, and exercise your rights under the Nigeria Data Protection Act (NDPA) 2023 (and, where applicable to users in the EEA, the GDPR).
Last Updated: 28 June 2026
Your Data Rights
Under the Nigeria Data Protection Act (NDPA) 2023 and the GDPR (where applicable), you have the right to:
Access & Portability
Request a copy of your data in a machine-readable format
Rectification
Correct inaccurate or incomplete personal data
Erasure
Request deletion of your data (subject to legal retention)
Restrict Processing
Limit how we process your data in certain circumstances
Object
Object to processing for marketing or legitimate interests
Human Review
Request human review of automated decisions that affect you
Contact our Data Protection Officer at dpo@ibommarket.com or use the tools above to exercise your rights. We respond within 30 days.
Our Policies
Terms of Service
The complete terms governing your use of IbomMarket, covering all services including marketplace listings, seller stores, services, and AI features.
Privacy Policy
How we collect, use, protect, and share your data. Covers identity verification, AI processing, third-party providers, and your data rights.
Cookie Policy
How we use cookies, local storage, service workers, and tracking technologies. Includes third-party cookie details.
Buyer Protection
How we protect buyers across all transaction types - marketplace listings, seller stores, and services.
Seller Policy
Guidelines for all seller types: general marketplace sellers, seller stores, services, and digital products.
Refund Policy
Refund rules for marketplace orders, services, digital products, and platform purchases, including processing times and dispute handling.
Return Policy
How returns work: the 7-day return window, eligible and non-eligible items, and how refunds are processed. The Refund Policy governs where details differ.
AML/KYC Policy
Our Anti-Money Laundering and Know Your Customer measures, verification tiers, transaction monitoring, and regulatory reporting under Nigerian law.
Data Breach Policy
How we detect, contain, and respond to personal data breaches, including 72-hour NDPC notification and data subject notification under the NDPA 2023.
Community Guidelines
Behaviour standards, content rules, review guidelines, and AI content policies for all users.
Fees & Pricing
Transparent pricing for promotions, store subscriptions, Market Coins, and commission structure.
Affiliate Terms
Terms for the IbomMarket marketer/affiliate referral programme including commissions, payouts, and promotional guidelines.
Platform Compliance
IbomMarket is committed to regulatory compliance across all applicable frameworks:
- - NDPA 2023: Nigeria Data Protection Act compliance with a designated Data Protection Officer
- - GDPR: General Data Protection Regulation, where applicable to users in the EEA
- - AML/CFT: Anti-Money Laundering compliance per the NFIU, CBN, and SCUML/DNFBP requirements
- - PCI-DSS: Payment Card Industry compliance through our Monnify integration
- - NAFDAC: where regulated products are listed, compliance with applicable NAFDAC requirements